Welcome to Lyric
Bringing simplicity to the business of care
We’re proud to be a leading AI healthcare technology company. With more than 30 years of payment accuracy expertise as ClaimsXten, our solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers to increase payment accuracy and integrity.
The AI payment integrity solution
you can trust.
Our team has over 30 years of industry experience, with a 91% solutions services rating and a 4.6 out of 5 customer service rating.
99%
Customer Retention Rate
$12-$14B
Annual Savings Across our Customer Base
9/10
of the top payers work with us
Introducing LyricIQ, the evolution of payment integrity
LyricIQ is an AI-powered payment accuracy service that’s backed by our 30 years of unrivaled clinical content expertise. LyricIQ collects and evaluates customer data through a secure and straightforward integration.
This process identifies claims trends and forms predictive models for a comprehensive review. Leveraging AI-generated insights, Lyric’s seasoned team of data scientists and clinical experts identify potential opportunities for payment error reductions, cost savings, and future value realization. With the implementation of LyricIQ’s advanced technological capabilities, the timeline for data review and collection is reduced, transforming years and months into mere weeks.
Lyric will simplify the business of care
Our ambition is to be an AI-first platform sitting at the intersection of healthcare and fintech, providing simplified consumer and patient solutions to health plans and providers in the wake of value-based care. As Lyric, formerly ClaimsXten (CXT), we’re building our future upon our more than 30 years of expertise as a leader in payment accuracy solutions.
Our Heritage as a Market Leader
Our focus remains: to ensure our customers’ ongoing success by enhancing our ClaimsXten (CXT) product offerings and providing exceptional value.
How We’re Swiftly Evolving
We’ll use our expertise to build AI and technology based solutions while strategically offering partner editing capabilities through our pre-built integrations for faster speed to value.
Where We Are Going
Our holistic payment accuracy platform will proactively monitor the health of customers’ payment integrity programs.
Ethical AI underpins our entire approach.
We are building and evolving our AI payment accuracy technology to be fair, transparent, and respectful of privacy and safety.
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Our AI system is designed to provide unbiased and fair solutions for all users by transparent practices in data collection, usage, testing AI systems for bias, and working with specialized partners for trust and safety.
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We ensure our AI’s decision-making processes are transparent and easily comprehensible by human in the loop reviewers.
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Data is securely protected and used in accordance with data governance policies.
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We have defined responsibilities and procedures to evaluate AI decisions, always prioritizing human autonomy and safety.
Our Values
Character
We do what’s right. We are candid, act with the utmost integrity, and do not waver. We are transparent and optimistic. That’s why we are so widely trusted.
Commitment
We’re committed to both business and personal success, continuous improvement, and positive change.
Community
We are inclusive, take care of one another, and contribute to causes that support our communities.
Courage
We have the courage to act, to speak, to dream big, to decide, to take initiative, and lead.
Customer
We exist to serve our customers and champion fairness in the healthcare system. We treat both external and internal customers with prompt, consistent, and exemplary care.
Our Solutions
LyricIQ is an AI-powered payment accuracy service that’s backed by our 30 years of unrivaled clinical content expertise. LyricIQ collects and evaluates customer data through a secure and straightforward integration. Learn More
LyricIQ
Combining our robust ClaimsXten secondary editing solution with your ClaimsXten or other primary editing capabilities can ensure that your payment accuracy program is providing maximum impact. Learn More
Pre-Pay Editing
Knowledge Concept Library
The Lyric Knowledge Concept Library is available for customers who need the flexibility to choose specific rules and policies that support their payment accuracy program goals. Learn More
KnowledgePacks
Lyric KnowledgePacks are specialized, sourced, and nationally-adopted content that provide the foundation of rules and logic needed to execute payment policies and guidelines. Learn More
Our Company History
1989
GMIS Started (ClaimCheck)
1990
Code Review Acquisition
1996
HBOC/GMIS Acquisition
1998
McKesson purchases HBOC
2005
McKesson purchases Intelliclaim (ClaimsXten)
2017
MHS merges to become Change Healthcare (CHC)
October 2022
Optum acquires CHC; ClaimsXten Portfolio divested to become stand-alone privately held company
April 2023
ClaimsXten Portfolio becomes Lyric AI; Lyric envisions simplifying the business of care building upon ClaimsXten rules engine and using innovative technology, including AI, blockchain, large language models, and more.
Careers at Lyric
Want to join our team?
Lyric is a haven for the curious and tenacious; a team who's driven by core behaviors rooted in integrity and trust. We value collaboration, innovation, and the chance to make a true difference in health care.
Lyric in the News
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Ready to maximize your savings?
Complete our contact form and we’ll reach out to you! Or please email: sales@lyric.ai.