How Lyric’s 42 Platform is Reshaping Payment Integrity and Beyond

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In an era where healthcare technology is rapidly evolving, Lyric's platform, 42, stands out as a game-changer in the industry. This innovative solution is not just transforming payment integrity (PI); it's also paving the way for a more efficient, cost-effective, and member-centric healthcare ecosystem.

Let's dive into how 42 addresses some of the most pressing challenges faced by health plans today, while continuously pushing the envelope with future capabilities.

The Power of AI in Payment Integrity

At its core, 42 is Lyric’s platform has Lyric's ClaimsXten (CXT) solution, the flagship pre-pay editing product used by 100 health plans, including 8 out of the top 9 payers in the U.S., collectively covering 185 million lives. Beyond this, it provides an incremental evolutionary step for health plans, through the ability to select, configure, and deploy best-in-class PI solutions from our platform partners.

Built on this foundation, 42 offers:

  • Greater medical savings

  • Reduced administrative costs for achieving those savings

  • Proactive thinking to reduce provider abrasion

  • Improved financial transaction experiences for both members and providers

Perhaps most impressively, 42 has been developed to deliver incremental savings, with estimates as high as an additional 8% annually for health plans. This starts with Lyric’s market leading prepay claim edits and extends across the entire payment integrity value chain, incorporating capabilities like coordination of benefits, as well as future PI capabilities and offerings for our valued customers.

Seamless Integration and Extensibility

One of the biggest hurdles health plans face when adopting new technologies is integration. 42 overcomes this challenge through a single, bidirectional integration with a health plan’s core system. In practical terms, this means:

  • Claims data flows through the platform’s prepay editing and other PI capabilities

  • A consolidated set of recommendations is delivered back into the core system

  • Effective integration and scalability across different data types

This approach not only streamlines implementation but also allows health plans to experiment with turning solutions on and off without significant investment. The platform's extensibility, built on a modern data platform with robust data management capabilities, enables the development of custom solutions for areas such as care management and further automation of claims workflows.

Driving Operational Efficiency and Savings with AI

The AI-generated insights within 42, offered through a service called LyricIQ, are designed to create customized solutions that reduce the timeline for data collection, review, and time to savings realization Some of these AI-as-a-service offerings may include:

  • Improving auto-adjudication rates

  • Identifying additional duplicate claims using configurable thresholds

  • Matching authorizations to claims

  • Predicting the likelihood of approval for high-dollar audit claims

  • Streamlining prior authorization processes using large language models (LLMs)

These AI-driven efficiencies not only benefit health plans but also can create greater satisfaction and improved experience for providers and members alike.

The 42 Advantage: A True Game-Changer

What makes 42 a true game-changer for health plans? It's a comprehensive platform that:

  • Brings all your data together

  • Enables deployment of a variety of customized, plan-based digital solutions

  • Transforms transactions between plans and providers

  • Improves outcomes and experiences for members

By bringing together data, AI-driven insights, and customizable solutions, 42 is not just addressing current challenges in healthcare; it's laying the groundwork for future innovations.

Looking Ahead

As healthcare continues to evolve, platforms like 42 will play an increasingly vital role in shaping the industry's future. By providing health plans with the tools to improve efficiency, reduce costs, and enhance member experiences, 42 is helping to create a more sustainable and effective healthcare system for all.

For health plans looking to stay ahead of the curve and drive meaningful change in their operations, exploring the capabilities of Lyric's 42 platform could be the next big step towards a more efficient, member-centric future. To learn more about the innovations and solutions offered by the 42 platform, contact us here or reach out to your account executive at Lyric.


About Lyric

Lyric, formerly ClaimsXten, is a leading AI healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated, expert teams, and top technologies help deliver up to $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric is investing in AI driven technology to ease implementation and speed to value for customer savings, while offering enhanced and newly available solutions through internal product development and strategic partnerships, including recently announced partnerships with Concert Genetics, Autonomize AI, and now, Codoxo. Discover more at Lyric.ai

Lyric Admin

We’re proud to be a leading AI healthcare technology company. With more than 30 years of payment accuracy expertise as ClaimsXten, our solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers to increase payment accuracy and integrity.

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