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Leadership Insights from Lyric's Innovative Team

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Leadership Lyric Admin Leadership Lyric Admin

Insights and Takeaways: HHS’ Proposed HIPPA Security Rule Overhaul

This blog takes a deeper dive—rooted in four key areas (Challenges, Takeaways, Technology, and Potential Areas of Impact)—that integrates the background and insights from the proposed Rule’s Executive Summary; Statutory Authority and Regulatory History; Justification for This Proposed Rulemaking; Section-by-Section Description of the Proposed Amendments to the Security Rule; and Regulatory Impact Analysis.

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Leadership Lyric Admin Leadership Lyric Admin

Healthcare in 2025: AI, Regulation, and Operational Modernization for Strategic Advantage

Lyric's leadership team offers comprehensive insights into the trends, challenges, and opportunities they predict will become top-of-mind for healthcare organizations in 2025. We hope they provide readers with insights as they plan our evolving world of healthcare technology. These perceptive predictions are not official statements or guidance from Lyric.

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Leadership Lyric Admin Leadership Lyric Admin

CPT Code Changes for 2025: Updates to Know

Provider abrasion remains a persistent challenge to health plans, often stemming from claim denials, payment delays, as well as administrative processes that are complex and costly. While payment integrity programs protect healthcare resources and ensure appropriate reimbursement, they can also inadvertently strain payer-provider relationships.

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Leadership Lyric Admin Leadership Lyric Admin

How Payment Accuracy Helps Improve Payer-Provider Relationships

Provider abrasion remains a persistent challenge to health plans, often stemming from claim denials, payment delays, as well as administrative processes that are complex and costly. While payment integrity programs protect healthcare resources and ensure appropriate reimbursement, they can also inadvertently strain payer-provider relationships.

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AI Lyric Admin AI Lyric Admin

Copilots Arriving: Improving Claim-Related Communication and Satisfaction in Health Plan Call Centers

In the intricate maze of healthcare administration, where complexity and cost often hinder efficiency and clarity, a revolution looms on the horizon. AI-driven copilots, are set to transform the landscape of health plan call centers.  Learn more in this article written by Akshay Sharma, Chief AI Officer at Lyric, and Steve Ambrose, Director, Thought Leadership, at Lyric.

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Events Lyric Admin Events Lyric Admin

Top 7 Takeaways from AHIP 2024: Why You Should Care

Steve Ambrose, Director, Thought Leadership, at Lyric shares his top seven takeaways after attending the AHIP 2024 Conference in Las Vegas, Nevada. With a rich array of speakers, panels, and exhibitions, the three-day event set the stage for meaningful discussions, valuable insights, and practical strategies.

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Content Edits Lyric Admin Content Edits Lyric Admin

Six Essential Insights into Claims Editing: Revolutionizing Healthcare Payment Integrity

In the evolving landscape of healthcare payment and integrity, claims editing emerges as a pivotal component, ensuring the accuracy and efficiency of bills submitted by care providers and provider organizations (“providers”). For health plans and those vested in payment integrity, understanding the nuances of this process is crucial.

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Products Lyric Admin Products Lyric Admin

Quality Unlocked: Lyric’s Path to Premier Customer Success for Health Plans

In the healthcare sector, where technological interactions significantly impact outcomes, the continuous improvement of customer success is not just an objective — it's an imperative. At Lyric, we've embarked on a transformative journey to enhance the quality of our services, ensuring that our technological innovations and related support align with our health plan clients' essential needs.

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