Lyric Earns Best in KLAS for Pre-Payment Accuracy and Integrity Solutions
KLAS results recognize Lyric’s transformation as a platform and technology-first company and reinforce our overall strategic imperatives for continued success.
Feb. 5, 2025 (Philadelphia, PA)—Lyric is proud to announce recognition as “Best in KLAS” in the Pre-Payment Accuracy & Integrity Solutions for ClaimsXten in the 2025 Best in KLAS Awards - Software and Services Report. The report is the result of 12 months of research and customer feedback for pre-payment accuracy vendors in the market.
Lyric's overall performance score was an outstanding 87.9 overall, with grades from B to
A- across four pivotal customer experience pillars, including company culture, customer loyalty, relationships, and overall product value. Lyric’s operations activities gained ground over last year, moving up to an impressive B+ rating, while culture, product, and relationship ratings held strong, in line with 2024 scores.
Key to Lyric’s success is the swift delivery of technology-driven solutions for customers, including Lyric42—Lyric’s best in class technology platform—and refined business strategy that enables enhanced and newly available solutions through internal product development and strategic partnerships.
“The entire Lyric team is thrilled about our Best in KLAS distinction. We’ve had many accomplishments over the past two years both in the delivery and availability of our solutions, and in the way we’re more effectively collaborating with our customers to ensure payment accuracy,” Lyric’s Chief Executive Officer, Raj Ronanki shared. “It’s exciting to see that our strategy is resonating in the market.”
President and Chief Operating Officer Carolyn Wukitch added “Trust, loyalty, and being a true ally to our valued customers has always been a top priority for our organization. We are extremely proud of The Best in KLAS recognition, as it reflects our deep relationships with our customers.”
KLAS CEO, Adam Gale, congratulated Lyric and other Best in KLAS category winners with the following message: "Congratulations to the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion--all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights." - Adam Gale, KLAS CEO
Learn more about Lyric’s road to becoming Best in KLAS on our website.
About Lyric
Lyric is a platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Our solutions leverage the power of technology and advanced analytics to maximize value. Lyric earned 2025 Best in KLAS for Pre-payment Accuracy and Integrity and is HI-TRUST and SOC2 certified. Discover more at Lyric.ai.
About KLAS
KLAS helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information. KLAS monitors vendor performance through interviewing thousands of healthcare providers representing healthcare organizations throughout the US and here and there across the globe. KLAS uses a simple methodology to ensure all data and ratings are accurate, honest and impartial to help create market moving moments. Learn more at klasresearch.com.
